Training roundup

first_imgTraining roundupOn 19 Nov 2002 in Military, Personnel Today Related posts: Previous Article Next Article This week’s training roundupCivil servants update More than 450,000 central government staff will be using a new learningmanagement system as part of Tony Blair’s civil service reforms. Pathlore andHogg Robinson will be managing the Successful Delivery Skills programme afterits appointment by the Office of Government Commerce. The blended learningprogramme will cover 26 skill areas.  www.pathlore.comCPS aids witnesses An e-learning scheme has helped the Crown Prosecution Service train lawyersand caseworkers to deal with vulnerable or intimidated witnesses. The CPSintroduced the new system to help it comply with new legislation which requiredincreased training. More than 4,000 staff in various offices around the countrywere successfully trained in 78 disciplines.  www.cps.gov.ukGraduates’ fast-track Supermarket chain Somerfield has introduced an accelerated management schemefor graduate or graduate calibre staff. It offers successful candidates a fasttrack route into commercial or financial management positions. Staff can choosebetween a three-year CIMA financial qualification or an 18-month programme onbusiness.  www.somerfield.co.ukCall tally boosted Coventry Building Society has improved call centre efficiency by launching atraining blitz. The society introduced a core skills development programmewhich focused on dealing with customer requests. Managers were also trained instaff coaching and as a result the number of calls being answered daily hasrisen by 94 per cent.  www.coventrybuildingsociety.co.ukSAS tactics for Dixons Car preparation centre Dixon Motors has used a version of the SAS militarydecision-making system to improve efficiency and performance. A Mission FocusedLeadership programme was implemented by training firm Positive Effects. Afterthree months production time was reduced by 63 per cent while qualityrejections fell by 60 per cent.  www.positiveeffects.co.ukcenter_img Comments are closed. Features list 2021 – submitting content to Personnel TodayOn this page you will find details of how to submit content to Personnel Today. We do not publish a…last_img read more